This review is independent and not sponsored
I personally visited this hotel and share my experience with complete honesty
GOWITHROMEO RATING: 9.5/10
AVG. NIGHTLY RATE: $350
The Park Hyatt Hangzhou rises above Qianjiang New Town, and the moment you step inside, the height, the light, and the calm sophistication hit you. The design feels sleek and modern, and the whole space stays quiet even though the city below is buzzing. The stay feels smooth and comfortable with thoughtful service from start to finish.
LOCATION
9/10
The location became one of my favorite parts of the stay. The hotel sits by the MixC complex in Qianjiang New Town, close to the central business district and an easy walk to the riverfront. The area feels polished, walkable, and convenient for exploring the city.
MixC turned out to be a major perk. The mall is only a few minutes away, and getting there takes no effort. I went several times, and the range of brands is strong, from international labels to local favorites. It became a go-to stop for food, shopping, and a break indoors when the weather wasn’t serving.
Getting around was simple, with quick access to the metro and smooth rides to key spots. You reach Hangzhou East Railway Station in about 20 minutes and Hangzhou Xiaoshan Airport in roughly 40 to 50 minutes.
AMENITIES
9.5/10
GYM 9/10 I used the gym more than once, and the experience was consistently good. The LifeTime equipment was new, the space was clean, the view is great and the atmosphere felt calm even during busier hours. It checked all the boxes for a proper workout without feeling crowded.
The gym at the Park Hyatt Hangzhou
SPA I didn’t book a treatment, but the spa’s design and layout made an impression. It felt like a quiet retreat within the hotel, and the number of treatment rooms suggests it can handle demand smoothly.
POOL 10/10 The 25-meter indoor lap pool is one of the hotel’s highlights. Set on a high floor with soft lighting and dramatic views, it offers an elevated, peaceful swim experience suitable for both exercise and downtime.
Pool
OTHER The WhatsApp “Guest Experience Host” was genuinely useful. It allowed me to ask small questions throughout the day without calling or stopping by the desk. Wi-Fi was consistently strong, and service across the property was discreet yet attentive.
ROOM
9/10
I stayed in the Park King Room with a river view (55 sqm), and it immediately felt warm and welcoming. The floor-to-ceiling windows opened up a wide view of the city and the Qiantang River, and the mix of light woods and traditional Chinese elements created a room that felt both modern and grounded.
The design details stood out. The classic wooden cabinet that hid the minibar and Nespresso machine added character, while the contemporary mobilia balanced the traditional touches. The room felt thoughtfully curated without feeling staged.
The bathroom was excellent: a rainfall shower, a soaking tub with an in-mirror television, a view of the river, LeLabo toiletry amenities and a smart toilet with automated features. The walk-in wardrobe was a practical addition that made settling in easy.
Overall, the room delivered the kind of quiet, intentional luxury I always hope for in a Park Hyatt.
Bedroom
Bathroom with rainfall shower and bathtub
View from the room
BREAKFAST
9/10
Breakfast at the Park Hyatt Hangzhou was something I looked forward to each morning. The buffet and à la carte menu offered a great mix of choices, and the setting at Forty8 felt bright and calm. I enjoyed starting with familiar Western dishes like omelettes, bacon, waffles, fresh fruit, and pastries, but the Chinese section ended up being my favorite part. They had dim sum, steamed buns, noodles, soups, and several local dishes that were all fresh and well prepared. I liked being able to try different flavors each day, and the staff kept everything running smoothly without ever feeling rushed.
Breakfast
RESTAURANTS NEARBY
If you’re looking for good food in walking distance or a quick ride, here are some great options:
Jin Sha (25 minute drive): Contemporary Zhejiang cuisine with an emphasis on seasonal ingredients. The dining room overlooks West Lake and the cooking is polished, restrained, and elegant.
Longjing Manor (22 minute drive): Jiangnan cuisine prepared with precision. The setting feels secluded and refined, and the menu highlights local produce with thoughtful techniques.
Jie Xiang Lou (18 minute drive): Modern Jiangnan cuisine served inside an intimate villa complex. Plates are clean, beautifully arranged, and quietly luxurious.
Guiyu (20 minute drive): Innovative Zhejiang cuisine with a minimalist approach. Flavors stay balanced and the room feels calm, structured, and refined.
Ambré Ciel (20 minute drive): Contemporary fine dining with French technique and subtle Asian influences. Service is smooth, the pacing is deliberate, and the dishes feel precise from start to finish.
THINGS TO DO
Hangzhou offers some of the most iconic sights in China, and several of them are easy to reach from the Park Hyatt Hangzhou. Three of the best include:
Visit West Lake (10-minute drive): Spend time exploring Hangzhou’s most famous landmark. Walk along the causeways, take a short boat ride, or enjoy the peaceful views from the lakeshore. The setting is beautiful in any season and offers a calm break from the city.
Explore Lingyin Temple (21-minute drive): One of China’s most important Buddhist temples, surrounded by forested hills and historic stone carvings. The atmosphere is quiet and spiritual, and the combination of nature and architecture makes it a rewarding visit.
Stroll Hefang Street (10-minute drive): A lively pedestrian street filled with traditional buildings, local snacks, tea shops and small boutiques. It’s an easy place to wander, try regional treats and get a sense of Hangzhou’s historic charm.
VERDICT
My stay at the Park Hyatt Hangzhou was consistently enjoyable. The combination of refined design, elevated views, quiet luxury, and strong location created a seamless experience from start to finish. It is a property that stands out in a city full of modern towers, offering both comfort and a sense of place. For travelers seeking a polished, design-forward hotel in the heart of Hangzhou, this one is an excellent choice.