5 Trips You Should Always Use a Travel Agent to Book

And why first-hand experience matters

Not every trip needs a travel agent. A long weekend in Paris or a beach escape you’ve done before? You can handle that. But some trips are too complex, too expensive, or too once-in-a-lifetime to leave to guesswork. These are the journeys where logistics matter, timing changes everything, and first-hand experience makes the difference between “fine” and unforgettable. Here are five trips you should always use a travel agent to book, especially one who has actually done them.

1. An African Safari

Safaris look simple online, but they are anything but. Lodge pricing is rarely transparent, inclusions vary widely, and transportation often involves charter flights, private transfers, and strict luggage limits. Wildlife viewing depends on the season, the type of reserve, guide quality, and whether you’re in a public park or a private concession, and not all lodges allow off-road driving or night safaris. A safari planned by someone without first-hand knowledge can look perfect on paper and fall flat in reality. This is one trip where experience is everything.

2. A Cruise

Cruises are not one-size-fits-all. Cabin location, ship size, itinerary flow, port logistics, and embarkation details matter far more than most people expect, and on longer or expedition cruises, flights, weather, and ship capabilities add another layer of complexity. A knowledgeable cruise advisor knows which itineraries sell out first, which ships match different travel styles, and how to avoid mistakes that can affect the entire voyage. Once the ship sails, there are no do-overs.

3. Your First Trip to a Complex Country like China or India

Some destinations are incredible but logistically demanding, and China and India are prime examples. Visas, internal flights or trains, guides, language barriers, cultural norms, and pacing all require careful planning, and without experience it’s easy to underestimate travel times, overload your itinerary, or miss what truly makes these places special. A travel agent who has actually been there understands what’s realistic, what’s overwhelming, and how to design a trip that feels immersive rather than exhausting. Reading is fundamental, and experience reads best.

4. A Remote Expedition like Antarctica or Galapagos

Antarctica and the Galapagos are not typical vacations, they’re complex expeditions. Weather windows, ship capabilities, landing permissions, safety protocols, and strict passenger limits all shape the experience, and the differences between operators are not always clear online. I’m planning a Galápagos trip as we speak, and it’s a perfect example of how complicated this kind of travel can be, from routing flights and choosing the right vessel to aligning itineraries with wildlife seasons. This is not the place to guess or bargain hunt. You want someone who understands the nuances and matches you with the right operator, timing, and expedition style, because when you’re traveling to the edge of the world, details matter.

5. Multi-Country, Multi-Transport Trips

Trips that involve multiple countries, trains, ferries, and short flights can unravel quickly without proper planning. Europe by rail, island hopping itineraries, or routes that weave through places like Slovenia and often connect with Italy, Austria, or Croatia require smart sequencing, realistic pacing, and a clear sense of how travel days actually feel on the ground. A well planned route feels effortless, while a poorly planned one feels rushed and chaotic. First hand experience makes the difference, creating itineraries that flow, protect your energy, and maximize your time in each destination.

Final Thoughts

Using a travel agent is helpful, but using the right travel agent is essential. I typically design trips based on places I’ve personally experienced, routes I’ve taken, and hotels I’ve stayed in. As a full-time world traveler who has visited 68 countries across six continents, my planning comes from real, on-the-ground knowledge, not guesswork. That means fewer surprises, smarter decisions, and trips that feel intentional instead of generic. Some journeys are simply too important to get wrong, and these five are at the very top of that list.

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